Terms & Conditions

OLE App Privacy Policy
Definition

These terms and conditions ("Terms", "Agreement") are an agreement between Mobile Application Developer ("OLE Application Owner", "us", "we" or "our") and you ("User", "you" or "your" or "Visitors").

This Agreement sets forth the general terms and conditions of your use of the OLE application and any of its products or services (collectively, "Mobile Application" or "Services").

Changes and modification

We reserve the right to modify this Agreement or its policies relating to the Mobile Application or Services at any time, effective upon posting of an updated version of this Agreement in the Mobile Application.

When we do, we will send you an email to notify you. Continued use of the Mobile Application after any such changes shall constitute your consent to such changes.

Accountability for online actions, behavior, and conduct

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. United Arab of Emirates is our country of domicile. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and Merchant policies and rules. We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies).

Accounts and membership

If you create an account in the Mobile Application, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and use our Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security.

We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

You can stop all collection of information by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile. You can also request us via email to stop collecting information, at support@ole-app.ae

Real time location information

When visitors will visit the mobile application, we will use GPS technology to access visitor’s current location to display all football stadiums nearest to the location. We will not share your current location with others.

Cancellation and non-attendance and Refund conditions

Once you have made a reservation with the provider, you accept and agree to the relevant cancellation and no-attendance policy of this provider. A visitor can apply a full refund except payment gateway charges of the amount for the reservation by credit card when the reservation is cancelled before 12 (TWELVE) hours or more than the scheduled time. If visitor will cancel the reservation within 6 (SIX) to 12 (TWELVE) hours, he can be able to apply half refund of the amount. The visitor will not be able apply refund if he will cancel his reservation less than 6 (SIX) hours of reservation time. If the provider will accept customer cancellation than visitor can get the chance of refund when reserved time is close to 6 hours.

Money will not be refunded in cash or in bank account transfer if customers will apply for refund than this amount will go to customer’s OLE WALLET which he can use in future to take the reservation again. Providers will receive the transfers one week after the service is used or a maximum of 30 days.

Stars, rating, and user opinions

The stars used in the evaluation of any football stadium in our platform are due to the opinions of users and is not considered an official evaluation by our company. Your opinions may be used by OLE Fields Marketing to improve our service. OLE Fields Marketing has the right to modify, reject or remove opinions at our choice.

Registration and termination

OLE has the right to terminate registration with immediate effect at any time by disabling your use of the application and services in case you do any of the following:

  • Violation of any of the user's conditions
  • If a company considers that you are abusing the application or services
  • OLE is not responsible to send a notification for termination of account
  • If the visitor wishes not to use his data in advertising and publication, He/She should send an email
Links to other mobile application

Our Mobile Application contains links to other mobile applications that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other mobile applications or third parties. We encourage you to be aware when you leave our Mobile Application and to read the privacy statements of each mobile application that may collect Personal Information.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Mobile Application or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Mobile Application and its Services.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Dubai, United Arab Emirates without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of United Arab Emirates. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Dubai, United Arab Emirates, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Contact us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@ole-app.ae