Privacy Policy

OLE App Privacy Policy
Definition

The platform (OLE) means the website and mobile application on which you can own control, manage, and maintain your account update information. In the platform customers can use our services.

Actions

OLE offering online reservation service (including online payment facilities) for reservation and multiple services (such as the reservation of football stadiums and creating matches, friendly games between players) that are updated from time to time on the platform.

The football stadium providers (Clubs Owners) will display their products or services from time to time to update using the platforms. Visitor of the platform means whoever visits the platform or a customer or players, referees, owners.

User Provided Information

OLE has the right to use your data (Public) in advertising and publicity. We may also use the information which provided us to provide you important information, required notices and marketing promotions.
The information that we disclose is based on the information provided to us by the customers and the providers get permission to review and display their services. Providers are also fully responsible for updating all information related to prices, availability of time and other information that is displayed on the platforms

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

You can stop all collection of information by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile. You can also request us via email to stop collecting information, at support@ole-app.ae

Real time location information

When visitors will visit the mobile application, we will use GPS technology to access visitor’s current location to display all football stadiums nearest to the location. We will not share your current location with others.

Children

We do not use the Application to meaningfully ask data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their permission, he or she should contact us at support@ole-app.ae. We will delete such information from our files within a reasonable time.

The Prices

The football stadiums reservation hourly rates are defined by the providers (Owners).

Privacy policy

The fees for our services are not free, and the fees will be shown through the application. If providers (Owners) use one of our services, this fee will be shown to a visitor also.

Credit card or bank transfer

Payment will be made securely through the credit cards, Apple Pay using our online payment services. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. Kindly remove any other statements that contradicts with the above statements

Credit card/debit data protection

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. The customer will be directed directly to its electronic payment gateway, and we will limit itself to the data contained in the payment receipt.

Cancellation and non-attendance and Refund conditions

Once you have made a reservation with the provider, you accept and agree to the relevant cancellation and no-attendance policy of this provider. A visitor can apply a full refund except payment gateway charges of the amount for the reservation by credit card when the reservation is cancelled before 12 (TWELVE) hours or more than the scheduled time. If visitor will cancel the reservation within 6 (SIX) to 12 (TWELVE) hours, he can be able to apply half refund of the amount. The visitor will not be able apply refund if he will cancel his reservation less than 6 (SIX) hours of reservation time. If the provider will accept customer cancellation than visitor can get the chance of refund when reserved time is close to 6 hours.

Money will not be refunded in cash or in bank account transfer if customers will apply for refund than this amount will go to customer’s OLE WALLET which he can use in future to take the reservation again. Providers will receive the transfers one week after the service is used or a maximum of 30 days.

Stars, rating, and user opinions

The stars used in the evaluation of any football stadium in our platform are due to the opinions of users and is not considered an official evaluation by our company. Your opinions may be used by OLE Fields Marketing to improve our service. OLE Fields Marketing has the right to modify, reject or remove opinions at our choice.

Registration and termination

OLE has the right to terminate registration with immediate effect at any time by disabling your use of the application and services in case you do any of the following:

  • Violation of any of the user's conditions
  • If a company considers that you are abusing the application or services
  • OLE is not responsible to send a notification for termination of account
  • If the visitor wishes not to use his data in advertising and publication, He/She should send an email
Links to other mobile application

Our Mobile Application contains links to other mobile applications that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other mobile applications or third parties. We encourage you to be aware when you leave our Mobile Application and to read the privacy statements of each mobile application that may collect Personal Information.

Changes and modifications

We may update this Privacy Policy from time to time in our choice and will notify you of any material changes to the way in which we treat Personal Information. When changes are made, we will post a notification in our Mobile Application. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Mobile Application or Services after the effective date of the revised Privacy Policy (or such other act specified at that time) will establish your consent to those changes. However, we will not, without your consent, use your Personal Data in a manner materially different than what was stated at the time your Personal Data was collected.

Acceptance of the policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Mobile Application or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Mobile Application and its Services.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Dubai, United Arab Emirates without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of United Arab Emirates. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Dubai, United Arab Emirates, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Contact us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@ole-app.ae